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A Pep Talk…

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… for my friend, ex-girlfriend, blogchild, and fellow paramedic. You know who you are.

I know you're hurting now. I know you're having a crisis of confidence, and you're questioning whether you can deal with the emotional toll that comes with a career in EMS.

And I know it is in your nature to worry, and to question yourself, and to feel things too deeply, to empathize too closely. That quality has always been been your greatest gift, and your biggest curse. It drives you to be a better paramedic. It's the passion that fuels your patient care, your writing, your mothering, everything you do. It was also the thing that made dating you maddeningly frustrating at times, but make no mistake…

… it is a great, big, towering, incandescent gift.

Not everyone has it. I don't, not in the degree that you do.

And if it doesn't feel much like a gift right now, it's only because you spend too much time listening to the dark whispers of doubt. Take some time to quiet your soul, and you'll be able to hear the ones that whisper thanks and encouragement. One day you'll wake up, and discover that you've made friends with the faces that once haunted you.

Believe me, I know whereof I speak.

You are stronger than you realize, but when you feel as if you're not, know I'm only a text, email or phone call away. I'll be here for advice and counsel, crying shoulder, or the foot in your ass when you need it, just like I've been for the past five years.

I know you've read this before, but it bears repeating now. Here's your pep talk.

**********

I've known you since you were in EMT school. You've been in this profession long enough to know where you rank – 4th from the bottom in the Bureau of Labor Statistics salary rankings. The only people paid less than you are pre-school teachers, dishwashers and meatpackers. The guy riding on the back of the garbage truck, or holding a sign at a highway construction zone, makes more money than your EMT instructor did. Likely, a lot more. And God knows you're worked at some festering scabs masquerading as ambulance companies. Some of those, you'd have been better off as a dishwasher or meatpacker

And none of those people are required to make life-or-death decisions. You are.

It is a profession where the line-of-duty death rate is comparable to firefighters and police officers. You wanted to be a flight medic one day, a career niche that is by far the most dangerous in EMS. Truth be told, it's the most dangerous profession in America, period — ahead of loggers, miners, and Alaska crab fisherman.

It is a profession whose divorce, suicide and substance abuse rates soar far higher than the general population. You're no exception, having already gone through your first ambulance-induced divorce before you even started medic school.

The average career expectancy of an EMT is five years.

Five years.

Many of your classmates will go on to jobs in nursing or other healthcare fields. Those that don't will leave EMS with a career-ending back injury – as you almost did – or leave EMS healthy but not whole; jaded and cynical, their idealism burned away in the furnace-like reality of our profession, faith in the innate goodness of man gone like so much ash and smoke up the chimney.

Yet somehow you made it five years, and you escaped their fate. You overcame the back injury, and despite everything you've seen, somehow you still find it in you to see the good in people.

Do you know how rare that is?

You've been disrespected by patients and bystanders who don't know any better, and belittled by doctors and nurses who should. And if you're still in EMS 20 years from now, there will still be doctors and nurses who belittle you, and patients who think are nothing more than the chick who drives the horizontal taxi. 

You have sifted through broken glass and twisted metal, waded through urine and feces and vomit, weathered heaping torrents of verbal abuse from the people you were trying to help, all for the prospect of a few dollars on payday, and perhaps…just perhaps…a show of gratitude now and again.

You've been doing this long enough to realize that what we were promised in school is a lie, if only a little white one. When you were green and idealistic, the romance and thrill of EMS was powerful. All of us were adrenaline junkies at some point, but there comes a time when even you outgrow your blog persona, and you were always more hand holder than adreanline junkie anyway.  

By now, you've discovered the hidden truth, the one that drives most people out of our profession:

We don't save that many lives.

Lifesaving may be what we train for, but the opportunity to actually save someone comes all too rarely, and when it does present itself, the outcome depends more upon luck and timing than our skills. In my career, I've had my share of code saves. Some of them even made it out of the hospital alive. Others hung on just long enough for their families to tell them goodbye. I've made the critical diagnosis, gotten the tough airway, turned around the crashing asthmatic, and stabilized the shocky gangbanger with multiple unnatural holes in his person. I've needled chests, paced, defibrillated, and cardioverted, and given countless drugs.

You will too, in time.

But, other than a handful of exceptions, I can't state with any certainty that my actions were the difference between life and death. In that handful of exceptions, all but one or two were saved simply by applying the techniques that any John Q. Citizen with a basic first aid course could have done. Ask TOTWTYTR or JB On The Rocks or PJ if you don't believe it's true. They'll tell you the same thing.

The reality of your profession isn't exciting rescues and cardiac arrest resuscitations twice a shift. Your reality is dialysis transfers and people who can't poop. It's toothaches at 3:00 am, and you have to maneuver your stretcher around five parked cars to get to the front door, and weave your way through five able-bodied drivers to get to the patient with a complaint so minor you can't believe they called 911 for it.

And yes, sometimes they will dump a burned little body in your arms, begging you to help when you know in your heart of hearts that nothing can be done. And you'll gamely try to do something anyway, because not to try is not to hope. And hope is what keeps us going.

And the stench of burned flesh will linger in your psyche long after it has left your hair and clothes, and when you hug your kids at night, you will wonder how long it will take for you to stop thinking about the child's mother, who can no longer do the same.

So why do I tell you this now, repeating things you've already figured out for yourself? If you didn't know what you were getting into then, you certainly ought to have your eyes open at this point. I remind you of this because, knowing you as well as I do, I know that these things are all you're seeing right now. What you need right now is to remember all the things that make this job worth doing.

You should bother because EMS is a calling. Even when you leave EMS, it never really leaves you. It's what Henry David Thoreau meant when he said, "Do what you love. Know your own bone; gnaw at it, bury it, unearth it, and gnaw it still."

You should bother because, even if we're not saving lives, what we do matters. It matters in ways unnoticed by us, to people you may not even remember tomorrow.

You should bother, because EMTs are privileged to play in life's great game. Too many unlucky people watch the action thunder by, stuck at a desk, or watching it on television at home.

You should bother, because it's the little things that matter. Most of your patients are ignorant of your skills. Few of them understand the technology you wielded so expertly. But they'll remember the smile you gave them, or the way you tucked the blanket in to ward away winter's chill, or the way you stood in the rain, getting drenched as you held the umbrella over them as your partner loaded them in the rig. They'll remember calm competence, and gentle speech.

And you do that better than most, you know.

They'll remember the joke you made to lighten the tension. They'll remember those things and more, and they'll remember your face long after you've forgotten theirs.

They'll remember you because, even though they were just another call to you, you were a major player in a defining event in their lives. They'll come up to you, years after the fact, and say, "I remember you. You take care of me when I had my heart attack."

And likely all you did was apply oxygen and take them to the hospital. Maybe you helped them with another dose of nitro or encouraged them to take an aspirin — really nothing they couldn't have done themselves. But you're the one they remembered, and you're the one they thanked.

You should bother, because in the tapestry of human existence, you get to contribute your own unique stitch. You get to make your mark in ways that cannot be quantified on a spreadsheet or a profit and loss statement. Not everyone gets to touch the life of another, but EMTs do.

You should bother, because when people are at their most vulnerable, they will invite you into their homes and tell you things they won't even tell their priest. And they'll expect you to make it better somehow. I'm not sure you understand now how profound an honor that is, but hopefully one day you will.

I think you have proven yourself worthy of that honor.

And you make me proud.

 

 

  • Boundrywtrs

    This IS so very true and the reality of EMS careers. Believe it or not, to lose your humanity is to lose hope; and we are the last hope for many and for that you should be honored. Strangers unknowingly place immediate trust in you and your team to care and be good to them, even if it just for a comfortable ride to the ED or dialysis. Sometimes, in a moment, all the skills and learned scenarios come in play it is then, that you have an opportunity to feed that great desire to help. However, sometimes, no matter how skilled or knowledgeable we are God has different plans and we feel a failure but we at that time should embrace the facts: we tried, we helped, and we cared enough to show up at 0-zero thirty and do our best.
    To those just beginning and those retiring this blog entry rings truer than you could even imagine.
    We do it for the LOVE of the JOB not the glory. It more often the day goes without a thank you or a grain of appreciation but in a second a simple “thank you” or “you were so nice” blurr’s all the unacknowledged services and warms your heart and we turn around and find a new motivation and continue on. EMS is addicting and even though at time we can become jaded and cynical there are times that humble us and make all the long hours and busy days worth every moment. Strive to be the best, learn as much as you can, and then learn more. In twenty-seven years one thing is for sure, nothing is ever as the book says and medicine changes. What once was thought to help was discovered not to be so helpful….just remember we practice medicine but we are human and maintaining our humanity in the worst of times lessens the stress for those we help along the way. God Bless….

  • Rachel

    well, when you talk to her, can you tell her that the quiet people on the blogs, the ones who rarely comment….we’ve missed her. we’ve missed her perspective on things, we’ve missed hearing about her triumphs and her struggles. we watched as she took baby steps towards where she wanted to go and cheered her on in the background. i’ve been wondering where she went and if she was ok, but didn’t really have a way to get in touch with her. She’s got a lot of people she probably doesn’t even know about agreeing with this pep talk of yours.

  • http://profiles.google.com/karolyncrabtree Karolyn Crabtree

    damn, that is the loveliest pep talk I’ve read in some time. I hope it helps her feel stronger.

  • Auntie J

    I’m rooting for her, too. I can only imagine what the job is like….

    My sole experience with EMTs was the day I was in a very bad car wreck. (I was fortunate, in that I didn’t have to be cut out of the car.) Aside from the total loss of the car, everything was fixable: the ankle broken in four places, the wrist broken in two, the numerous bumps, bruises, scrapes, and even the road rash from how hard the seat belt clenched against my left hip at impact. I was hauled out the front passenger-side door and onto the backboard while four guys hauled me through a cornfield to the waiting ambulance. One of them apologized for the rain spitting at me. I chuckled and said getting wet was really no big deal. I was alive. Spitting rain was, in a weird way, a blessing.

    The medics didn’t know what to do with me as I treated them kindly and with respect. I didn’t scream about the trauma shears that sliced through the leg of my nearly-new jeans so that my ankle could be inspected and splinted. The paramedic even asked why I wasn’t cussing him out. When another medic rescued my purse and my husband’s clergy ID for our local hospital, they decided they had a reason. Yes, true, my faith impacts my interactions with people.

    But it’s because of reading this blog that, even through the pain and the bruises and the concern and the fear, I refused to take out my overwhelming emotions on them. I knew, even if they did something I didn’t like or that hurt, it was their job and they were treating me based on what had been assessed, not necessarily what I thought might be wrong. I am grateful for their kindness, their care, and their good humor, and for making things a little less scary because I knew I could trust they would take good care of me. And I continue to point people to this blog, in the hopes that what I’ve learned here will rub off on them.

    You’re all unsung heroes. Thanks for all you do.

  • http://redoxygentank.blogspot.com lindsey

    This couldn’t have been posted at a better time than now, AD. I’ve been following your blog for 4 years. Last year I got let go from a big selfish corporate company for refusing to treat a patient that did NOT exist. It’s been over a year and still no EMT job. I don’t have my medic, that’s another story, so no one wants me. I decided this spring that was it. Maybe I should walk away.

    When people ask me what I want to go back to school for I tell them I don’t know yet. I want nothing else than to be in EMS. I met a woman at church that new, that saw my passion, without me telling. her. Now our local tech school is offering the EMT-A. This is in Georgia. It’s pretty much EMT-I 99. I’m currently an 85. Thanks to someone like her pushing (in a good way) and writers/medics like you, I am going to enroll. Thank you

  • Pj

    He’s right of course, but never more right than where he says “Even when you leave EMS, it never really leaves you.” I haven’t been a practicing street medic for more than 7 years now, and I’ve had a different (though related) career for more than 7 years, but I still think of myself as a medic.

    No matter what you do, you’ll feel the same way. Luckily, that’s a blessing, not a curse. Stay the course. You’re one of the good guys, no matter what the 0300 voices of doubt try to convince you of.

  • Ross

    August, 1992. Slipper Rock, PA.

    I was participating in the field battle at an SCA event – think of 2000 people with medieval armor and wooden “weapons” and you’re getting it. I’d just discovered three things: My helmet’s suspension harness wasn’t as good as I thought it was, safety glasses really can shatter, and glass in your eye hurts.

    I remember arguing with the paramedics who wanted to cut off my new coat of plates (body armor) and surcoat – and winning – it took me seconds to wiggle out of the surcoat and only a few more to unbuckle the new coat of plates (I designed it to put on and take off fast). I do NOT remember the trip to Butler County Memorial. I do remember a doctor telling me that while he was good, he wasn’t good enough (after looking at my eye) and that I was going to Pittsburgh Eye and Ear.

    And I remember the paramedic piloting the ambulance down I-79 to Pittsburgh talking to me in the back, keeping me calm… swearing at the idiot driver with her station wagon loaded with groceries who didn’t seem to notice the big rig in her rear-view mirror with the bright red lights blasting. I’m sorry that I don’t remember his name. (If you’re reading this, my nameless friend… I remember that ride. Thank you from the bottom of my heart.)

    And I remember the surgeon who saved my sight. And very few days go by that I do not remember them all with gratitude.

    So to all of you folks who put on a uniform and climb in the rigs everyday, please remember this. Some us are scared to death when we’re in your care. Sure, some of us won’t make it. Some of us don’t have life threatening injuries… maybe it’s a false alarm, and we feel all embarrassed for calling an ambulance.

    But some of us DO remember you guys, or at least the kindness you showed us when we were scared and hurt. Please – remember this when you doubt yourself.

    I never want to have to ride your rig again… but I hope that if I do, it’s with men and women like the ones I described above. The ones who care.

  • Reneehoward72

    thank you

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  • John B

    You and She are doing a job I wouldn’t have the fortitude to do!

  • Rea Rea

    Absolutely beautiful. Thanks for the pep talk.

  • http://twitter.com/DoktorCrash Jess Kahn

    “Even when you leave EMS, it never really leaves you. It’s what Henry David Thoreau meant when he said, “Do what you love. Know your own bone; gnaw at it, bury it, unearth it, and gnaw it still.”"

    EMS is definitely a calling, that’s why even though I crashed an ambulance due to an undiagnosed eye condition, got fired for the crash, went to work in a hospital to get my shoulder dislocated by a nurse, was unable to finish paramedic school because of the injury and had my cert lapse, I never stopped being an EMT. I worked in an office for 3 years with no EMT certification, and still never stopped being an EMT.

    Even my friends knew I was an EMT, and banded together to donate enough money for me to go to EMT school again. 2 weeks ago my instructor called me to tell me I had passed. Now I can proudly and officially say again what I’ve known since I was five and reading my dad’s medic textbooks, I’m an EMT. It’s what I’ve always been called to do, and while the deaths and the filth and the shootings hurt and terrify, I will never stop being an EMT.

  • Lena

    This happened to be the first post I read, coming across this blog by chance.  It essentially says everything that all of my preceptors and EMS friends have said to me during this last 15 months while I pursued my EMT-P.  The whole first portion felt as if it was directed at me.  And the remainder, also at me, because as an RN, I also see the post-hospital side.  And patients tell us about their pre-hospital care.  And you may never get to hear what a great job you did, but I do sometimes.  And so, for your young paramedic friend, let her know how special she is for caring for these folks, and how lucky they are for having her.  The same goes for you, AD.  I can only hope to have the same impact. 

  • soontobeambulancedriver

    that was beautifully written Ambulance Driver. =)


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