The Press Ganey Protection Racket

4 comments

The docs over at M.D.O.D. give us a view of the asshattery that is JCAHO and Press Ganey. Scroll down to the last three comments in their linked post, and see for yourselves what a racket Press Ganey surveys are, and how much they cost the hospitals that use them.

And as for The Joint Commission:

JCAHO

I’ve got that one on tee shirts and coffee mugs* in the Ambulance Driver store, if you want to buy your favorite ER nurse or doctor something for Christmas.

I’m just sayin’…

* But hide those unsanitary coffee mugs if the thugs inspectors from JCAHO are on the premises.

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Posted by Ambulance Driver on December 2, 2009 • Filed under: Uncategorized • Tagged: JCAHO, Press Ganey

totwtytr

It's like System Status Management for hospitals!
totwtytr

It's like System Status Management for hospitals!
Pgsucks

I have heard about the amount of amount of money PG makes off hospitals for these simplified surveys and “consultative services”. They make their money off of hospital executives wanting to brag about their scores. On the back-end they get enormous discounts from the postal service and paper suppliers. This really is capitalism at its best and healthcare at its worst. My advice – write your own surveys and use the money on real improvements, like cleaner facilities, more staff or better service. This is a no-brainer to me – and my friend who quit there.
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Pgsucks

I have heard about the amount of amount of money PG makes off hospitals for these simplified surveys and “consultative services”. They make their money off of hospital executives wanting to brag about their scores. On the back-end they get enormous discounts from the postal service and paper suppliers. This really is capitalism at its best and healthcare at its worst. My advice – write your own surveys and use the money on real improvements, like cleaner facilities, more staff or better service. This is a no-brainer to me – and my friend who quit there.
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