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Despair

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“I… I just can’t,” he sobs into his hands. “I can’t take care of myself… I can’t deal with things. I need to be in a home.”

“Any family? Anyone you could stay with?” I ask, already knowing the answer. Still, I hope that somewhere in his fractured memories, a loving family member might magically appear, someone who will take him in. I hope, and always I am disappointed.

“None,” he sighs raggedly, twisting a dirty sock in his hands. “There’s nobody but me.”

We sit on the side of a bare mattress in a seedy hotel room, surrounded by half-eaten food and piles of clothes, the room reeking of unwashed body and stale cigarettes. I wouldn’t be surprised if he hadn’t left this room since I’d seen him last.

“I need to be in a home,” he repeats, breaking into a fresh round of sobs. “Why won’t they put me in a home?”

I know why, but I offer no answer. How horrible must his demons be, that living in an institution would be his greatest hope? I vacillate between thanking God I will never know what he is going through, and wishing I did, and thus somehow understand him better and perhaps hate him less.

And God help me, hate him I do, sometimes. Every time the call comes in, “Non-life-threatening emergency, no priority symptoms. 50-year-old male, states he can’t take care of himself,” I know it will be him, and the weariness grips me and threatens to drain whatever small satisfaction I gain from doing what I do.

This wasn’t what I signed on for. This isn’t what I’m trained for. There is nothing wrong with his body; no illness to treat, no wounds to bind. It’s his mind that is broken, and there is nothing that I, or all the psychiatrists in the world, or anyone short of God himself can do to repair it.

And the futility of it makes me resent him terribly, makes me dread seeing his face. And the shame that he might see the resentment on mine burns me like a torch.

And so I say nothing, sitting silently beside him, and I bear witness to his despair.

“Why won’t they take me?” he sobs plaintively, clutching desperately at my arm. “Call Zeke,” he begs. “Zeke’s my friend. He’ll make them put me in. I can’t survive out here.

How bleak must his life be, that he regards the parish coroner as his savior? People only interact with a coroner when a relative has died, or when someone thinks they’re crazy. Neither is a happy occasion.

The truth is that he’s not sick enough to be locked away. He doesn’t hallucinate, doesn’t hear voices urging him to do bad things. He doesn’t contemplate killing himself. He calls for the same reason he did last week, and last month, and a dozen times before that. He is simply a man for whom living independently and wrestling his demons are two tasks he will never, ever be able to manage simultaneously.

And he knows it.

He is too honest to game the system, too naive to understand that’s what it may take. Should I tell him what to say, how to act so that he’ll get at least a few days in a place of comfort, where people may at least pretend to care about his welfare? I certainly know the litany well enough. I could teach him the magic words.

But then, how will I justify it to myself, knowing that he’ll be taking up bed space needed by someone who is truly a danger to himself or others? In post-Katrina Louisiana, psych beds are all too precious a commodity. Mentally ill patients here move through a vicious cycle of hospitalization, medication, discharge, decompensation, hospitalization, medication, discharge…

… fragile people stuck in a meaningless revolving door of all too many psychotropic medications and all too little meaningful therapy, and altogether nonexistent followup care. They warehouse them and dope them with Haldol and Thorazine until their reimbursement capitates, and then suddenly declare that they’ve made significant progress and are ready to be released again into the world, with a prescription for medications everyone knows they can’t afford and outpatient appointments with a psychiatrist everyone knows they won’t be able to keep.

And if I did coach him on how to get committed, it would be a temporary solution at best. He’d likely spend at least 24 hours in the ER awaiting a psych bed… somewhere. And the ER nurses hate to see him coming, their weariness and distaste manifest in their expressions. It’s an expression I know well. I’ve worn it myself.

And so I don’t coach him on how to act, don’t tell him what to say. Resignation and dismay radiate from him like a roiling black cloud, threatening to envelop me if I get too close.

So instead I sit there, silently at his bedside, and I bear witness to his despair.

I find myself wondering what is the point of it all, asking myself if something, anything I do makes a difference. Patients like him certainly make me doubt.

Rookie Partner putters around the room, gathering medications, clothing, and personal effects. Wallet and a half-empty pack of Newports, keys and a small laminated card with the 23rd Psalm written upon it; they all go into a bag with the cleanest clothing and underwear we can find. A search is launched for his cigarette lighter, and RP’s impatience is etched upon his face as I make him scour the room for it.

The unspoken message is that finding the lighter itself isn’t so important as showing him that someone cares enough to look for it. RP may not get that yet, but he will. We’re still working on our nonverbal communication.

Finally the lighter is found, and it goes in the bag too, tucked carefully between the cigarette pack and its cellophane wrapper. RP waits by the door, patiently now, as our patient sits on the bed, still anxiously twisting that sock in his hands.

“Do you think they’ll admit me?” he asks tearfully, afraid to hope.

“I don’t know,” I dodge, and he sees the answer for what it is. He starts to cry again.

And silently I sit beside him, and I bear witness to his despair.

And then the radio crackles, and the pager vibrates, reminding me that we’ve lingered here too long.

“Come on Roger, it’s time to go,” I tell him gently, taking his hand and placing another on his shoulder. “Don’t worry, man. We’ll take care of you.”

  • Old NFO

    That is a cycle that never ends, thanks to the ACLU… Damn their hides!

  • Old NFO

    That is a cycle that never ends, thanks to the ACLU… Damn their hides!

  • Shaky

    We pick these same people up, week after week, all for the same things. We get impatient, aggravated, and downright ANGRY at them for interrupting our sleep, our meal, or for just plain wasting our time!Then you reads something like this…and all of a sudden we feel guilty about the way we react to these "useless" patients…and you know what? The next time I get a call to that same street corner, I'll curse out loud, roll my eyes, and wonder just WHAT made them decide they needed to go to the hospital at 3am AGAIN, and forget I ever read this….until I remember…too late.Life sucks sometimes, ya know?Nice article AD.

  • Shaky

    We pick these same people up, week after week, all for the same things. We get impatient, aggravated, and downright ANGRY at them for interrupting our sleep, our meal, or for just plain wasting our time!

    Then you reads something like this…and all of a sudden we feel guilty about the way we react to these "useless" patients…and you know what? The next time I get a call to that same street corner, I'll curse out loud, roll my eyes, and wonder just WHAT made them decide they needed to go to the hospital at 3am AGAIN, and forget I ever read this….until I remember…too late.

    Life sucks sometimes, ya know?

    Nice article AD.

  • Julie

    not much i can say … thanks for such a 'real' post …

  • Julie

    not much i can say … thanks for such a 'real' post …

  • charlotte g

    This is one of your alltime best. You put us in the room with you. Cases like this are one reason that for a number of years, my password was a variation of "I hate systems." Too many cracks. Too many fall through. Texas had a statewide program to help people like Roger about 15 years ago. Lot of bang for the buck. Did a lot of good. Of course, it was cancelled. A lot of volunteer groups have picked up some of the slack, and I hope Roger finally came to the notice of one where he lives. A day program, a soup kitchen with one on one volunteers–sometimes something works out. And sometimes it doesn't. I love the ones where you put a great big beating heart in the prose. One of my other favorites is the old woman you transported and who later died. Beautiful. So are you, sugah!

  • charlotte g

    This is one of your alltime best. You put us in the room with you. Cases like this are one reason that for a number of years, my password was a variation of "I hate systems." Too many cracks. Too many fall through. Texas had a statewide program to help people like Roger about 15 years ago. Lot of bang for the buck. Did a lot of good. Of course, it was cancelled. A lot of volunteer groups have picked up some of the slack, and I hope Roger finally came to the notice of one where he lives. A day program, a soup kitchen with one on one volunteers–sometimes something works out. And sometimes it doesn't. I love the ones where you put a great big beating heart in the prose. One of my other favorites is the old woman you transported and who later died. Beautiful. So are you, sugah!

  • Walt Trachim

    There are too many people like Roger that live in too many places. And that is a sad commentary about us as a society in that they're out there in the first place.My wife is the nurse manager at an in-patient Psychiatric unit up here in NH. They do acute stabilization – there are a total of 16 beds in the unit. And the names and faces go around in a big circle as many of these folks are in and out regularly. It's not to say many aren't sick or have a real need to be there, but I would venture that there a significant number who abuse the system in the way that Roger can't.That you were as patient with him as you were is a testament to your being human. Nice job. It is a reminder to the likes of someone like me that the patient is also human.Thanks for posting this, AD.

  • Walt Trachim

    There are too many people like Roger that live in too many places. And that is a sad commentary about us as a society in that they're out there in the first place.

    My wife is the nurse manager at an in-patient Psychiatric unit up here in NH. They do acute stabilization – there are a total of 16 beds in the unit. And the names and faces go around in a big circle as many of these folks are in and out regularly. It's not to say many aren't sick or have a real need to be there, but I would venture that there a significant number who abuse the system in the way that Roger can't.

    That you were as patient with him as you were is a testament to your being human. Nice job. It is a reminder to the likes of someone like me that the patient is also human.

    Thanks for posting this, AD.

  • Anonymous

    Bless you, AD.wv- slamai: I want a slamai sandwich?Inchworm

  • Anonymous

    Bless you, AD.

    wv- slamai: I want a slamai sandwich?

    Inchworm

  • The Flying Monkey

    The story is retold by countless persons in countless towns across America. The mental health system is broken and emergency departments are looked to as buffers between the outside world that's causing the problem, and the mental health system that's impotent to do anything about it.
    Take note, however, because soon our entire healthcare system will emulate the mental health system. Providers are expected to provider more turnover, more production, and create more revenue. Real therapy takes time, pill milling is rapid. As an aside, pill milling guarantees a repeat customer base.

  • The Flying Monkey

    The story is retold by countless persons in countless towns across America. The mental health system is broken and emergency departments are looked to as buffers between the outside world that's causing the problem, and the mental health system that's impotent to do anything about it. Take note, however, because soon our entire healthcare system will emulate the mental health system. Providers are expected to provider more turnover, more production, and create more revenue. Real therapy takes time, pill milling is rapid. As an aside, pill milling guarantees a repeat customer base.

  • Reasonable Female

    There's an honesty in your writing that makes it very compelling, and I thank you for it. I've seen myself as one of your *clients* along the way. I've felt the way that man does and I have kids, and it's not so easy to just *quit* and *act* like you need help. Thank you for seeing that he really does, regardless of the realities of the system or the lack of empathy (but it's obvious you're working on that) from some others, like your RP. Sometimes, a crutch isn't what's needed but it's about all that's available. And once you make someone dependent upon a crutch it's damn hard to let go of.You seem the sort of person who'd rather really teach someone to walk again, not limp along with you following along side with your hand out. Kudos to you, AD and to all like you.=fast becoming a frequent readerBree

  • Reasonable Female

    There's an honesty in your writing that makes it very compelling, and I thank you for it. I've seen myself as one of your *clients* along the way. I've felt the way that man does and I have kids, and it's not so easy to just *quit* and *act* like you need help. Thank you for seeing that he really does, regardless of the realities of the system or the lack of empathy (but it's obvious you're working on that) from some others, like your RP.

    Sometimes, a crutch isn't what's needed but it's about all that's available. And once you make someone dependent upon a crutch it's damn hard to let go of.

    You seem the sort of person who'd rather really teach someone to walk again, not limp along with you following along side with your hand out.

    Kudos to you, AD and to all like you.

    =fast becoming a frequent reader

    Bree

  • paul smith

    I have referred all the new emts in my agency to this wonderfully written story for some perspective. We know the glory calls attract us to the job…but these are the calls that make us realize how much we mean to those with nothing and no one.

  • paul smith

    I have referred all the new emts in my agency to this wonderfully written story for some perspective. We know the glory calls attract us to the job…but these are the calls that make us realize how much we mean to those with nothing and no one.

  • Mark p.s./Mark p.s.2

    For wasting your time it is a legitamite reason to hate the malingerer. The drugs issued for his broken mind do not help him, they encourage his belief he is medically ill ( and mess with his cognative brain in a bad way).Why doesn't someone tell him the hard truth?He needs the "mental illness" to not take responsibility for his choices and behaviour, so he doesn't feel guilty. We humans are supposed to feel guilty for screwing up, thats how we find a reason or motivation to change.NO ONE HAS TAUGHT HIM ANY OTHER WAY TO LIVE. He can only do what he knows how to do. Feel sorry for him for trusting in psychiatry to help, not hate.Psychiatry promotes the "its not my fault its mental illness that did it".

  • Mark p.s./Mark p.s.2

    For wasting your time it is a legitamite reason to hate the malingerer. The drugs issued for his broken mind do not help him, they encourage his belief he is medically ill ( and mess with his cognative brain in a bad way).
    Why doesn't someone tell him the hard truth?
    He needs the "mental illness" to not take responsibility for his choices and behaviour, so he doesn't feel guilty. We humans are supposed to feel guilty for screwing up, thats how we find a reason or motivation to change.
    NO ONE HAS TAUGHT HIM ANY OTHER WAY TO LIVE. He can only do what he knows how to do. Feel sorry for him for trusting in psychiatry to help, not hate.
    Psychiatry promotes the "its not my fault its mental illness that did it".

  • HollyB

    Being the good, little BSW I am…and a former "consumer" of County MH services… I gotta say, there are some state systems that work. Our local MHMR agency offers low-cost medications, and it's not always the 'zine Sisters or Haldol.They also have support groups, and in some severe cases like Roger's,case managers to help with referrals to organizations that assist with daily living activities.You didn't say what type of Dx Roger has, but if he's not medication compliant none of the above will be beneficial for him. For the commenter who was so down on psychotrophics and psychiatry… please refrain from criticizing a system that HELPS more clients than it hurts.And Bless You, AD for caring about this wretched man.

  • HollyB

    Being the good, little BSW I am…and a former "consumer" of County MH services… I gotta say, there are some state systems that work.
    Our local MHMR agency offers low-cost medications, and it's not always the 'zine Sisters or Haldol.

    They also have support groups, and in some severe cases like Roger's,case managers to help with referrals to organizations that assist with daily living activities.
    You didn't say what type of Dx Roger has, but if he's not medication compliant none of the above will be beneficial for him.
    For the commenter who was so down on psychotrophics and psychiatry… please refrain from criticizing a system that HELPS more clients than it hurts.
    And Bless You, AD for caring about this wretched man.

  • Michelle

    WOW! That was an amazing post. As an RN I see that all too often here in Los Angeles…very sad :(

  • Michelle

    WOW! That was an amazing post.
    As an RN I see that all too often here in Los Angeles…very sad :(

  • Anonymous

    Imagine that man as a woman, a widow left with a young daughter. She lives in a small rural town, like "Mayberry," only less idyllic. The most popular indoor sport is gossip, and the nearest mental health worker is a single county employee. That, right there, is my childhood.

  • Anonymous

    Imagine that man as a woman, a widow left with a young daughter. She lives in a small rural town, like "Mayberry," only less idyllic. The most popular indoor sport is gossip, and the nearest mental health worker is a single county employee.

    That, right there, is my childhood.


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