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Just Call Me The Candy Man

62 comments


#1 Dinosaur has an excellent post on his blog about the differences between drug seeking behavior in Emergency Departments versus physician offices. He writes:


Most of the (blog) “literature” on drug seeking comes from the ER and pre-hospital bloggers. To them, seekers are all stupid, lazy, unwilling to confront their demons/addictions, often belligerent and overall pains in the ass.

I read his blog because he invariably posts a well-reasoned discourse on the things that simply induce a vitriolic rant from the rest of us. He makes me think, and his post on the subject illustrates the lengths to which a conscientious physician will go to identify, and treat, what he believes is a legitimate pain complaint. Knowing when it’s the Real Deal boils down to one word – relationships.

The more you know about that patient, the more likely you are to treat any of their ailments appropriately. Pain is just one example, and Dino Doc pegs it – the patients who are unwilling to do their part to develop that trust between physician and patient, are most likely there just for a fix.

Unfortunately, we don’t have much opportunity to develop patient relationships like that in EMS or Emergency Departments. What relationships we do develop are weighted toward the type of people who won’t make the effort to gain the trust of their primary care physician. When we see people repeatedly, it is almost always for one thing – drugs.

It bothers me a bit, however, that I’d be characterized as he does in his post. I don’t pigeonhole patients that neatly, although I can see how you’d get that impression from some of my posts. The particularly cutting remark came from Cathy in the comments section:


I also agree that after reading some of the ER blogs, I NEVER want to ask for pain control while in their ERs.

Now there is a shaming comment if ever I heard one. Cathy, you should never be ashamed to ask for treatment for a legitimate complaint. If you’re hurting, a competent clinician can usually tell.

If you read this blog, you already know the types of patients who earn my scorn. What you may not know is that, everywhere I have worked, I have been the Candy Man.

When I worked for Huge Soulless Corporate Conglomerate EMS, I routinely administered more narcotics than any other medic, save one. That particular fellow jumped at the chance to give any medication, often on the flimsiest of pretenses, and quite often he’d exaggerate clinical findings in his reports to get the orders he wanted. His nickname in the local ERs was “Overkill.”

I’m aggressive with the use of some medications and reticent with others, but I believe that benzodiazepine sedatives and narcotic analgesics are some of the safest drugs we carry.

Yeah, I said the mind-altering, potentially addictive drugs are the safe ones. In EMS and the Emergency Department, in the doses and intervals we typically use, these drugs are very safe, and not likely to result in addiction. The potentially harmful side effects are short-lived and relatively easy to manage.

Prescription narcotics and sedatives however, well that’s an entirely different kettle of fish. There is a much finer line to tread there.

Oxycontin? There’s a reason they call it Hillbilly Heroin.

Prescription Xanax? A scourge. Hate that stuff.

It doesn’t take an open femur fracture or organs falling out to get pain medication or empathy at Podunk General Hospital, Nail Salon, Tire Repair and Crawfish Hut. We get our drug seekers like everyone else, but if the story is even remotely plausible, they’ll get medicated – even if we think they might be seeking. What they usually won’t get is a prescription to take home.

A sample of a few of the patients I’ve advocated for in the past weeks:

For the eight-year-old with a dislocated shoulder and a major fear of needles:

AD: “Hey Doc, how about intranasal Versed and Fentanyl for the kid before you do the reduction? It’ll kick in faster than the IM morphine, and we’ll save him a needle stick.”

Doc: “Doesn’t the conscious sedation protocol require an IV?”

AD: “Yeah, but it doesn’t say you have to have an IV first. I’ll stick him when he’s nice and relaxed.”

For the sixty-year-old woman with chronic knee pain who insists on using us as her primary care clinic.

Doc: “She ain’t getting squat. She’s in here every month. Give her a 10 mg Toradol tablet and send her home.”

AD: “Just go look at her, Doc. She’s really hurting.”

Doc: “She has a phone. She could have called her own doctor for a refill.”

AD: “So she’s stupid. Doesn’t change the fact that she’s hurting, and besides, stupid people keep us in business.”

Doc (sighing): “Okay, fine. Give her 60 mg of Toradol IM, and an extra-strength Vicodin. But no scrip!”

AD: “You are truly dripping with the milk of human compassion, Doc. If calculus hadn’t kicked my ass, I’d have wanted to be a doc just like you.”

For the 26 year old Iraq war vet, discharged last year and literally trembling from head-to-toe with the DTs:

AD: “Hey Doc, aside from the banana bag and the thiamine, how about some sedation for this guy?”

Doc: “Not until we get his drug screen back.”

AD: “It’s been back for twenty minutes.”

Doc: “Okay, I’ll go see him in a minute.”

AD: “You know I love you Doc, but you’re not the one in there retching his guts out and shaking like a crack baby. The guy quit drinking cold-turkey and came to us for help. Let’s try to make him comfortable.”

Doc (sighing again): “Fine, 2 mg of Ativan IV push. Any other orders, Doctor AD?”

AD (blowing kisses): “Well, now that you mention it, some IV Zofran for his nausea would be just swell.”

For the girl with polycystic ovary disease, a UTI and way too many abdominal problems to mention:

Doc: “Are her abdominal CTs back yet?”

AD: “Nope. Probably take another thirty minutes. She says she’s still in severe pain.”

Doc: “She’s already had 10 mg of IV Morphine.”

AD: “And she’s still hurting, as evidenced by the piteous moans, writhing around and the BP of 160/94, heart rate of 126, and respirations of 28. Something tells me we ain’t making a dent, and that hypotension and respiratory depression are a long way off.”

Doc (rolling his eyes and writing the order): “Okay, 5 mg more of Morphine, and repeat it in ten minutes if she hasn’t gotten relief. And you are really starting to chap my ass.”

AD (winking): “Damn, that sounds painful. Would you like me to ask the doctor to order something to take the edge off?”

  • Allura

    Ooh…xanax. That’s the stuff that 20 minutes after I took the pill, I was out, asleep, for 10 hours straight. This happened twice. I never took the thing again, no matter how bad the panic attacks got. I boggle when I hear folks take it and keep going. Then again 1mg of zanaflex knocks me out, too. Heck, so does half a drink. I’m a cheap date.

  • Allura

    Ooh…xanax. That’s the stuff that 20 minutes after I took the pill, I was out, asleep, for 10 hours straight. This happened twice. I never took the thing again, no matter how bad the panic attacks got. I boggle when I hear folks take it and keep going. Then again 1mg of zanaflex knocks me out, too. Heck, so does half a drink. I’m a cheap date.

  • Anonymous

    As another chronic pain patient, this one drives me NUTS.I’ve a handful of screws where my knee used to be — schatzker type VI Fx of the tibial plateau.Age 41, noone wants to do a knee replacement, but the pain is non-stop. I’m on the Fentanyl patches.I left the hospital on 60mg MS-contin (morphine) every 6 hours plus 5mg oxycodone as needed.Didn’t like what the morphine was doing to my head — made me violent — so I decided to quit. Stretched my 6 hours out to 7, then 8… etc.Had an attack of withdrawals. Didn’t know what it was, thought I’d thrown a clot and was dying. Had wifey drive me to the ER (12 miles) as I knew it would be faster than our volunteer ambulance. Knew the ride would hurt me like the devil, so I popped a pill. ~20 mins after arriving at the hospital, all my symptoms abated. Doc was talking to me about PTSD, which I knew (I’ve been hurt bad before, been through some crazy crap, pretty strong, mentally) wasn’t me.Had another “attack” about a week later, same script. I realized then what had happened, Doc chewed me out for trying to titrate without proper doses. Worked with my PC to get off it, and did so in about half the scheduled time.Docs then, in their wisdom, decided tylenol would suffice — after all, since I wanted to be off the morphine I should be fine, right?I was close to suicide from the pain. Literally. Went to see a pain-management doc who looked at me and my x-rays and refused to treat me. He gave me 4 fentanyl patches to keep me sane until I could get back to the surgeon.I slapped on the patch and went to bed. Woke up in the morning to… HEAVEN! My pain was controlled! I was a bit nauseous, but that was an easy trade-off. This stuff was a MIRACLE!Surgeon refused to do PM. Bounced me back to my PC-doc. PC doc was (naturally) skeptical, and called the surgeon. Surgeon told him I had proven I could be trusted. I’d proven myself with the Morphine thing, and he told PC-doc to give me whatever I wanted. PC-doc agreed to handly my PM and did so for about a year before getting screwed over by some junky and deciding to get out of it altogether. Off I go to another PM doc.I’d been on a 25McG Fentanyl patch and a 10mg oxycontin as needed at bedtime. PM doc won’t write oxycontin. He’ll give me as much oxyCODONE as I want, but no “contin.” If I was inclined to abuse the stuff, codone would be easier to abuse, but his fear is the DEA.As a result, I can’t pick up a scrip a single day early. Sweat off a patch and I have to suffer through withdrawals. As a result, I end up suffering with pain and hoarding my “breakthrough” meds in case I need them later in the month for withdrawal-relief.Pain is not adequately controlled, but last time I suggested upping the pill count he cut it back instead. He’s a well-known hard-@$$ but the only game in (small) town when it comes to PM. I therefore have no choice but to deal with him.Once got a bad box of patches — da*n things just didn’t work — and lived through hell for the entire month because Doc wouldn’t do anything.My BP is always low — has been since childhood — as is my pulse. I’ve always had a high tolerance for drugs — tonsillectomy at age 12 I woke up on the table. Did it again during one of the surgeries on my leg, even though I’d told them of previous experiences.I can be suffering horribly and my pulse/BP will not show it, I am able to calm myself and lower my heart rate at will. I can also raise it at will, by simple concentration. I can raise the veins in my arms by concentration as well — but I digress.The only side-effect I have with the fentanyl now is terrible constipation — which I cure with fruit — and loss of appetite which hasn’t really hurt me… I’m close to my ideal weight, now.Sorry for rambling, but I felt some background would help in making my point: I’ve never showed up at ER seeking drugs, but have thought seriously about it during the worst of my withdrawal days.Here’s the question for you med-types: IF I showed up at ER with a fresh fracture, in obvious misery, you wouldn’t think twice about relieving that misery.Why is it if I show up with an old/chronic pain problem, and my symptoms are the same (AD has said many times that withdrawals and pain look a lot alike), would you NOW look down your nose at me and be reluctant to relieve my suffering?I know the type of “seeker” person you’re talking about — I know several of them personally, was once married to one. She’s a calculating, manipulative beast.How can you tell, at a glance, someone like me from someone like her?If your patient is suffering — being from genuine “pain” or withdrawals, isn’t it your duty to relieve their suffering as much as possible?I understand how easy it is to become jaded — I’ve been there too — but junky or not, noone should be allowed to suffer when you have the ability to help.$0.02…

  • Anonymous

    As another chronic pain patient, this one drives me NUTS.I’ve a handful of screws where my knee used to be — schatzker type VI Fx of the tibial plateau.Age 41, noone wants to do a knee replacement, but the pain is non-stop. I’m on the Fentanyl patches.I left the hospital on 60mg MS-contin (morphine) every 6 hours plus 5mg oxycodone as needed.Didn’t like what the morphine was doing to my head — made me violent — so I decided to quit. Stretched my 6 hours out to 7, then 8… etc.Had an attack of withdrawals. Didn’t know what it was, thought I’d thrown a clot and was dying. Had wifey drive me to the ER (12 miles) as I knew it would be faster than our volunteer ambulance. Knew the ride would hurt me like the devil, so I popped a pill. ~20 mins after arriving at the hospital, all my symptoms abated. Doc was talking to me about PTSD, which I knew (I’ve been hurt bad before, been through some crazy crap, pretty strong, mentally) wasn’t me.Had another “attack” about a week later, same script. I realized then what had happened, Doc chewed me out for trying to titrate without proper doses. Worked with my PC to get off it, and did so in about half the scheduled time.Docs then, in their wisdom, decided tylenol would suffice — after all, since I wanted to be off the morphine I should be fine, right?I was close to suicide from the pain. Literally. Went to see a pain-management doc who looked at me and my x-rays and refused to treat me. He gave me 4 fentanyl patches to keep me sane until I could get back to the surgeon.I slapped on the patch and went to bed. Woke up in the morning to… HEAVEN! My pain was controlled! I was a bit nauseous, but that was an easy trade-off. This stuff was a MIRACLE!Surgeon refused to do PM. Bounced me back to my PC-doc. PC doc was (naturally) skeptical, and called the surgeon. Surgeon told him I had proven I could be trusted. I’d proven myself with the Morphine thing, and he told PC-doc to give me whatever I wanted. PC-doc agreed to handly my PM and did so for about a year before getting screwed over by some junky and deciding to get out of it altogether. Off I go to another PM doc.I’d been on a 25McG Fentanyl patch and a 10mg oxycontin as needed at bedtime. PM doc won’t write oxycontin. He’ll give me as much oxyCODONE as I want, but no “contin.” If I was inclined to abuse the stuff, codone would be easier to abuse, but his fear is the DEA.As a result, I can’t pick up a scrip a single day early. Sweat off a patch and I have to suffer through withdrawals. As a result, I end up suffering with pain and hoarding my “breakthrough” meds in case I need them later in the month for withdrawal-relief.Pain is not adequately controlled, but last time I suggested upping the pill count he cut it back instead. He’s a well-known hard-@$$ but the only game in (small) town when it comes to PM. I therefore have no choice but to deal with him.Once got a bad box of patches — da*n things just didn’t work — and lived through hell for the entire month because Doc wouldn’t do anything.My BP is always low — has been since childhood — as is my pulse. I’ve always had a high tolerance for drugs — tonsillectomy at age 12 I woke up on the table. Did it again during one of the surgeries on my leg, even though I’d told them of previous experiences.I can be suffering horribly and my pulse/BP will not show it, I am able to calm myself and lower my heart rate at will. I can also raise it at will, by simple concentration. I can raise the veins in my arms by concentration as well — but I digress.The only side-effect I have with the fentanyl now is terrible constipation — which I cure with fruit — and loss of appetite which hasn’t really hurt me… I’m close to my ideal weight, now.Sorry for rambling, but I felt some background would help in making my point: I’ve never showed up at ER seeking drugs, but have thought seriously about it during the worst of my withdrawal days.Here’s the question for you med-types: IF I showed up at ER with a fresh fracture, in obvious misery, you wouldn’t think twice about relieving that misery.Why is it if I show up with an old/chronic pain problem, and my symptoms are the same (AD has said many times that withdrawals and pain look a lot alike), would you NOW look down your nose at me and be reluctant to relieve my suffering?I know the type of “seeker” person you’re talking about — I know several of them personally, was once married to one. She’s a calculating, manipulative beast.How can you tell, at a glance, someone like me from someone like her?If your patient is suffering — being from genuine “pain” or withdrawals, isn’t it your duty to relieve their suffering as much as possible?I understand how easy it is to become jaded — I’ve been there too — but junky or not, noone should be allowed to suffer when you have the ability to help.$0.02…

  • Ragamuffin

    I was on Fentanyl 150 mcg q72h for a number of years with Demerol for breakthrough pain. Once I lost my job I couldn’t afford the patches (@ $360/mos) so now take Methadone 30mg q8h. I’m attempting to get on Social Security disability and once insured hope to go back to Fentanyl patches since my pain was most controlled on these and I have difficulty swallowing pills. I am currently unable to afford a pain specialist so my primary care doc manages my pain (inadequately) after having consulted with the pain management specialist I was treated by when I lived in the Chicago-area (now I live in Podunkville).I really believe cases like William Hurwitz, MD, a pain management doc prosecuted and convicted (persecuted, really) by the DEA for “over-medicating & dealing drugs thru his patients” have terrified even the best pain docs. He initially rec’d a 25yr sentence but was retried this spring (after the DEA was found to have lied–gasp, can you believe it?) and rec’d a 57 month sentence instead. I believe this was outrageously wrong but would really be interested to know what you think, AD. The case saddened and frightened me especially when some of his pts committed suicide after the DEA forced him to close his practice and no-one else would take them on. Oftentimes he’d take patients at no charge if they couldn’t afford to be seen. The most informative articles I’ve read are at the following links: http://tierneylab.blogs.nytimes.com/tag/william-hurwitz/Check it out; it’s mind-blowing…

  • Ragamuffin

    I was on Fentanyl 150 mcg q72h for a number of years with Demerol for breakthrough pain. Once I lost my job I couldn’t afford the patches (@ $360/mos) so now take Methadone 30mg q8h. I’m attempting to get on Social Security disability and once insured hope to go back to Fentanyl patches since my pain was most controlled on these and I have difficulty swallowing pills. I am currently unable to afford a pain specialist so my primary care doc manages my pain (inadequately) after having consulted with the pain management specialist I was treated by when I lived in the Chicago-area (now I live in Podunkville).I really believe cases like William Hurwitz, MD, a pain management doc prosecuted and convicted (persecuted, really) by the DEA for “over-medicating & dealing drugs thru his patients” have terrified even the best pain docs. He initially rec’d a 25yr sentence but was retried this spring (after the DEA was found to have lied–gasp, can you believe it?) and rec’d a 57 month sentence instead. I believe this was outrageously wrong but would really be interested to know what you think, AD. The case saddened and frightened me especially when some of his pts committed suicide after the DEA forced him to close his practice and no-one else would take them on. Oftentimes he’d take patients at no charge if they couldn’t afford to be seen. The most informative articles I’ve read are at the following links: http://tierneylab.blogs.nytimes.com/tag/william-hurwitz/Check it out; it’s mind-blowing…

  • Ambulance Driver

    Ragamuffin, I’ve read about the Hurwitz case, and I think it’s yet another case of the government trying to make an example out of the wrong person.Essentially, they convicted Hurwitz for the action of his patients, which boggles my mind.Pain management is a needed specialty for people like yourself and many like you. Unfortunately, the Hurwitz verdict and the proliferation of these shady Pill Mills that masquerade as pain management clinics are doing real harm to the legitimate practitioners out there.

  • Ambulance Driver

    Ragamuffin, I’ve read about the Hurwitz case, and I think it’s yet another case of the government trying to make an example out of the wrong person.Essentially, they convicted Hurwitz for the action of his patients, which boggles my mind.Pain management is a needed specialty for people like yourself and many like you. Unfortunately, the Hurwitz verdict and the proliferation of these shady Pill Mills that masquerade as pain management clinics are doing real harm to the legitimate practitioners out there.

  • zercool

    I realize I’m a day late … er, a year late, and more than a buck or two short, but I’ve been reading back after following someone’s blogroll. Vollie FF/911 Dipshitter, gun enthusiast, so I see some common ground here. :-) Can I come to your ER next time, please? I was in my local mortician’s waiting room a few weeks ago for what ended up being … actually, I’ll tell you how I presented, then what the end result was.——28yom w/ no significant medical history, ER walk-in at approx 0530hrs complaining of severe left side abdominal pain, 9/10 x3hrs, some nausea, no vomiting, no relief with any home treatment (ice, heat, massage, shower, voiding, etc). No swelling, tenderness, or signs of inflammation.——-Checked in with the receptionist (with above description) and was told to have a seat in the waiting room, and they’d be with me when they could. I spent nearly an hour (yes, I was using my watch to time it) sitting and reading, standing, tripoding, pacing, grimacing, sweating, and trying to stay conscious before being taken back to an ER room.Vitals were taken for the first time (160/100, pulse 110 or so), the nurse started a saline IV KVO, looked at her watch, said “my shift’s over, another nurse will be in soon” and off she went. No question about current pain etc. (At that point, 6-7/10.)Twenty minutes later a second nurse came in, took vitals again (just a touch lower than what they had been), fussed with my pillow, and walks out. (Over 90 minutes since I came in the door.)Fifteen or twenty minutes later, the doctor comes in (a familiar face – he was my next door neighbor for a couple years growing up), runs down the possible diagnoses (colic pain, obstructed bowel, kidney stones), decides we were going to do a CT, and then asked how the pain was. This would be two hours after walking in, and the first one to ask how the pain was. 4/10. Would I like anything? Yes, but preferably non-narcotic because I drove myself in. OK, we’ll get that in as soon as we can.Doc leaves to order the CT, and I go back to my book.I sit and read a while longer. Maybe thirty minutes later an overhead page half-catches my ear, “Would the owner of a grey Nissan pickup, license plate (mine), please call the operator.” WTF?I poke my head out and flag down my nurse (who has made it clear by now she thinks I’m wasting everyone’s time because I can’t provide a urine sample), and ask her to call the operator about my truck. She does, then comes back. “Well, your truck is blocking the ambulance lane.” My truck? Is parked under the big red signs that say “EMERGENCY PATIENT PARKING”. She walks off and comes back a few minutes later, telling me, “It has to be moved.” Ok, fine. I gesture to the IV and lock in my hand and say, “Disconnect my lock and I’ll go move my truck.”Apparently this was the wrong thing to say. You’d think I’d just suggested she do a strip-tease for the pope. “Absolutely not! I’ll call security, and THEY can come move your truck.” *shrug* I went back to my book.Few more minutes go by, and a security guy wanders in. “That your truck?” Yep. “Can I have the keys?” Nope. “Well, can you move it?” *She* won’t let me, won’t disconnect my IV. Security guy rolls his eyes and says, “I’ll be right back.”Nurse comes back a couple minutes later and glares at me, “We’re NOT supposed to let you do this,” as she disconnects my IV. *shrug* I pull off the hospital gown and put my t-shirt back on, and walk out of the exam room just as the Senior Citizen Wheelchair Patrol arrives to take me to radiology. I nod, say “I’ll be right back,” and head out to the lot. Move my truck across the parking lot, walk back in, and SCWP is waiting in the front lobby. “Actually, I’d rather walk.” “Nope, you have to ride.” *eyeroll* *shrug* I settled in for the 75-yard roll to radiology.CT is done, roll back to the ER, settle back on my “bed”, and the nurse comes in and reconnects my IV. I sit and read … and read … and read … We’re well over the three-hour mark at this point, with no pain meds in sight.Doc eventually comes back in, and the first thing out of his mouth is, “You have got to be one tough freakin’ hombre, you know that?” I shot him a quizzical look. “You’ve got a kidney stone.” OK. “It’s seven millimeters.” Is that big? “Most anyone that comes in with a 7mm stone is either on a stretcher or their hands and knees.” Oh.I’m still dealing with this stone nonsense, but my Press-Ganey went back with all 1′s and 2′s for efficiency, professionalism, pain management, courtesy, etc.(And the doc wrote me a scrip for Endocet on the way out … sure, have narcotics, but not while you’re here!)I sorta wonder if I’d have gotten better pain management by going in on the bus, but you know how us folks in the field are … we’d better be unconscious or near-dead before we’ll take a ride with our own. :) Anyways … that’s my sob story. Keep up the good work, and if you’re ever in upstate NY, a couple beers are on me.

  • zercool

    I realize I’m a day late … er, a year late, and more than a buck or two short, but I’ve been reading back after following someone’s blogroll. Vollie FF/911 Dipshitter, gun enthusiast, so I see some common ground here. :-) Can I come to your ER next time, please? I was in my local mortician’s waiting room a few weeks ago for what ended up being … actually, I’ll tell you how I presented, then what the end result was.——28yom w/ no significant medical history, ER walk-in at approx 0530hrs complaining of severe left side abdominal pain, 9/10 x3hrs, some nausea, no vomiting, no relief with any home treatment (ice, heat, massage, shower, voiding, etc). No swelling, tenderness, or signs of inflammation.——-Checked in with the receptionist (with above description) and was told to have a seat in the waiting room, and they’d be with me when they could. I spent nearly an hour (yes, I was using my watch to time it) sitting and reading, standing, tripoding, pacing, grimacing, sweating, and trying to stay conscious before being taken back to an ER room.Vitals were taken for the first time (160/100, pulse 110 or so), the nurse started a saline IV KVO, looked at her watch, said “my shift’s over, another nurse will be in soon” and off she went. No question about current pain etc. (At that point, 6-7/10.)Twenty minutes later a second nurse came in, took vitals again (just a touch lower than what they had been), fussed with my pillow, and walks out. (Over 90 minutes since I came in the door.)Fifteen or twenty minutes later, the doctor comes in (a familiar face – he was my next door neighbor for a couple years growing up), runs down the possible diagnoses (colic pain, obstructed bowel, kidney stones), decides we were going to do a CT, and then asked how the pain was. This would be two hours after walking in, and the first one to ask how the pain was. 4/10. Would I like anything? Yes, but preferably non-narcotic because I drove myself in. OK, we’ll get that in as soon as we can.Doc leaves to order the CT, and I go back to my book.I sit and read a while longer. Maybe thirty minutes later an overhead page half-catches my ear, “Would the owner of a grey Nissan pickup, license plate (mine), please call the operator.” WTF?I poke my head out and flag down my nurse (who has made it clear by now she thinks I’m wasting everyone’s time because I can’t provide a urine sample), and ask her to call the operator about my truck. She does, then comes back. “Well, your truck is blocking the ambulance lane.” My truck? Is parked under the big red signs that say “EMERGENCY PATIENT PARKING”. She walks off and comes back a few minutes later, telling me, “It has to be moved.” Ok, fine. I gesture to the IV and lock in my hand and say, “Disconnect my lock and I’ll go move my truck.”Apparently this was the wrong thing to say. You’d think I’d just suggested she do a strip-tease for the pope. “Absolutely not! I’ll call security, and THEY can come move your truck.” *shrug* I went back to my book.Few more minutes go by, and a security guy wanders in. “That your truck?” Yep. “Can I have the keys?” Nope. “Well, can you move it?” *She* won’t let me, won’t disconnect my IV. Security guy rolls his eyes and says, “I’ll be right back.”Nurse comes back a couple minutes later and glares at me, “We’re NOT supposed to let you do this,” as she disconnects my IV. *shrug* I pull off the hospital gown and put my t-shirt back on, and walk out of the exam room just as the Senior Citizen Wheelchair Patrol arrives to take me to radiology. I nod, say “I’ll be right back,” and head out to the lot. Move my truck across the parking lot, walk back in, and SCWP is waiting in the front lobby. “Actually, I’d rather walk.” “Nope, you have to ride.” *eyeroll* *shrug* I settled in for the 75-yard roll to radiology.CT is done, roll back to the ER, settle back on my “bed”, and the nurse comes in and reconnects my IV. I sit and read … and read … and read … We’re well over the three-hour mark at this point, with no pain meds in sight.Doc eventually comes back in, and the first thing out of his mouth is, “You have got to be one tough freakin’ hombre, you know that?” I shot him a quizzical look. “You’ve got a kidney stone.” OK. “It’s seven millimeters.” Is that big? “Most anyone that comes in with a 7mm stone is either on a stretcher or their hands and knees.” Oh.I’m still dealing with this stone nonsense, but my Press-Ganey went back with all 1′s and 2′s for efficiency, professionalism, pain management, courtesy, etc.(And the doc wrote me a scrip for Endocet on the way out … sure, have narcotics, but not while you’re here!)I sorta wonder if I’d have gotten better pain management by going in on the bus, but you know how us folks in the field are … we’d better be unconscious or near-dead before we’ll take a ride with our own. :) Anyways … that’s my sob story. Keep up the good work, and if you’re ever in upstate NY, a couple beers are on me.

  • zercool

    I realize I’m a day late … er, a year late, and more than a buck or two short, but I’ve been reading back after following someone’s blogroll. Vollie FF/911 Dipshitter, gun enthusiast, so I see some common ground here. :-) Can I come to your ER next time, please? I was in my local mortician’s waiting room a few weeks ago for what ended up being … actually, I’ll tell you how I presented, then what the end result was.——28yom w/ no significant medical history, ER walk-in at approx 0530hrs complaining of severe left side abdominal pain, 9/10 x3hrs, some nausea, no vomiting, no relief with any home treatment (ice, heat, massage, shower, voiding, etc). No swelling, tenderness, or signs of inflammation.——-Checked in with the receptionist (with above description) and was told to have a seat in the waiting room, and they’d be with me when they could. I spent nearly an hour (yes, I was using my watch to time it) sitting and reading, standing, tripoding, pacing, grimacing, sweating, and trying to stay conscious before being taken back to an ER room.Vitals were taken for the first time (160/100, pulse 110 or so), the nurse started a saline IV KVO, looked at her watch, said “my shift’s over, another nurse will be in soon” and off she went. No question about current pain etc. (At that point, 6-7/10.)Twenty minutes later a second nurse came in, took vitals again (just a touch lower than what they had been), fussed with my pillow, and walks out. (Over 90 minutes since I came in the door.)Fifteen or twenty minutes later, the doctor comes in (a familiar face – he was my next door neighbor for a couple years growing up), runs down the possible diagnoses (colic pain, obstructed bowel, kidney stones), decides we were going to do a CT, and then asked how the pain was. This would be two hours after walking in, and the first one to ask how the pain was. 4/10. Would I like anything? Yes, but preferably non-narcotic because I drove myself in. OK, we’ll get that in as soon as we can.Doc leaves to order the CT, and I go back to my book.I sit and read a while longer. Maybe thirty minutes later an overhead page half-catches my ear, “Would the owner of a grey Nissan pickup, license plate (mine), please call the operator.” WTF?I poke my head out and flag down my nurse (who has made it clear by now she thinks I’m wasting everyone’s time because I can’t provide a urine sample), and ask her to call the operator about my truck. She does, then comes back. “Well, your truck is blocking the ambulance lane.” My truck? Is parked under the big red signs that say “EMERGENCY PATIENT PARKING”. She walks off and comes back a few minutes later, telling me, “It has to be moved.” Ok, fine. I gesture to the IV and lock in my hand and say, “Disconnect my lock and I’ll go move my truck.”Apparently this was the wrong thing to say. You’d think I’d just suggested she do a strip-tease for the pope. “Absolutely not! I’ll call security, and THEY can come move your truck.” *shrug* I went back to my book.Few more minutes go by, and a security guy wanders in. “That your truck?” Yep. “Can I have the keys?” Nope. “Well, can you move it?” *She* won’t let me, won’t disconnect my IV. Security guy rolls his eyes and says, “I’ll be right back.”Nurse comes back a couple minutes later and glares at me, “We’re NOT supposed to let you do this,” as she disconnects my IV. *shrug* I pull off the hospital gown and put my t-shirt back on, and walk out of the exam room just as the Senior Citizen Wheelchair Patrol arrives to take me to radiology. I nod, say “I’ll be right back,” and head out to the lot. Move my truck across the parking lot, walk back in, and SCWP is waiting in the front lobby. “Actually, I’d rather walk.” “Nope, you have to ride.” *eyeroll* *shrug* I settled in for the 75-yard roll to radiology.CT is done, roll back to the ER, settle back on my “bed”, and the nurse comes in and reconnects my IV. I sit and read … and read … and read … We’re well over the three-hour mark at this point, with no pain meds in sight.Doc eventually comes back in, and the first thing out of his mouth is, “You have got to be one tough freakin’ hombre, you know that?” I shot him a quizzical look. “You’ve got a kidney stone.” OK. “It’s seven millimeters.” Is that big? “Most anyone that comes in with a 7mm stone is either on a stretcher or their hands and knees.” Oh.I’m still dealing with this stone nonsense, but my Press-Ganey went back with all 1′s and 2′s for efficiency, professionalism, pain management, courtesy, etc.(And the doc wrote me a scrip for Endocet on the way out … sure, have narcotics, but not while you’re here!)I sorta wonder if I’d have gotten better pain management by going in on the bus, but you know how us folks in the field are … we’d better be unconscious or near-dead before we’ll take a ride with our own. :) Anyways … that’s my sob story. Keep up the good work, and if you’re ever in upstate NY, a couple beers are on me.

  • zercool

    I realize I’m a day late … er, a year late, and more than a buck or two short, but I’ve been reading back after following someone’s blogroll. Vollie FF/911 Dipshitter, gun enthusiast, so I see some common ground here. :-) Can I come to your ER next time, please? I was in my local mortician’s waiting room a few weeks ago for what ended up being … actually, I’ll tell you how I presented, then what the end result was.——28yom w/ no significant medical history, ER walk-in at approx 0530hrs complaining of severe left side abdominal pain, 9/10 x3hrs, some nausea, no vomiting, no relief with any home treatment (ice, heat, massage, shower, voiding, etc). No swelling, tenderness, or signs of inflammation.——-Checked in with the receptionist (with above description) and was told to have a seat in the waiting room, and they’d be with me when they could. I spent nearly an hour (yes, I was using my watch to time it) sitting and reading, standing, tripoding, pacing, grimacing, sweating, and trying to stay conscious before being taken back to an ER room.Vitals were taken for the first time (160/100, pulse 110 or so), the nurse started a saline IV KVO, looked at her watch, said “my shift’s over, another nurse will be in soon” and off she went. No question about current pain etc. (At that point, 6-7/10.)Twenty minutes later a second nurse came in, took vitals again (just a touch lower than what they had been), fussed with my pillow, and walks out. (Over 90 minutes since I came in the door.)Fifteen or twenty minutes later, the doctor comes in (a familiar face – he was my next door neighbor for a couple years growing up), runs down the possible diagnoses (colic pain, obstructed bowel, kidney stones), decides we were going to do a CT, and then asked how the pain was. This would be two hours after walking in, and the first one to ask how the pain was. 4/10. Would I like anything? Yes, but preferably non-narcotic because I drove myself in. OK, we’ll get that in as soon as we can.Doc leaves to order the CT, and I go back to my book.I sit and read a while longer. Maybe thirty minutes later an overhead page half-catches my ear, “Would the owner of a grey Nissan pickup, license plate (mine), please call the operator.” WTF?I poke my head out and flag down my nurse (who has made it clear by now she thinks I’m wasting everyone’s time because I can’t provide a urine sample), and ask her to call the operator about my truck. She does, then comes back. “Well, your truck is blocking the ambulance lane.” My truck? Is parked under the big red signs that say “EMERGENCY PATIENT PARKING”. She walks off and comes back a few minutes later, telling me, “It has to be moved.” Ok, fine. I gesture to the IV and lock in my hand and say, “Disconnect my lock and I’ll go move my truck.”Apparently this was the wrong thing to say. You’d think I’d just suggested she do a strip-tease for the pope. “Absolutely not! I’ll call security, and THEY can come move your truck.” *shrug* I went back to my book.Few more minutes go by, and a security guy wanders in. “That your truck?” Yep. “Can I have the keys?” Nope. “Well, can you move it?” *She* won’t let me, won’t disconnect my IV. Security guy rolls his eyes and says, “I’ll be right back.”Nurse comes back a couple minutes later and glares at me, “We’re NOT supposed to let you do this,” as she disconnects my IV. *shrug* I pull off the hospital gown and put my t-shirt back on, and walk out of the exam room just as the Senior Citizen Wheelchair Patrol arrives to take me to radiology. I nod, say “I’ll be right back,” and head out to the lot. Move my truck across the parking lot, walk back in, and SCWP is waiting in the front lobby. “Actually, I’d rather walk.” “Nope, you have to ride.” *eyeroll* *shrug* I settled in for the 75-yard roll to radiology.CT is done, roll back to the ER, settle back on my “bed”, and the nurse comes in and reconnects my IV. I sit and read … and read … and read … We’re well over the three-hour mark at this point, with no pain meds in sight.Doc eventually comes back in, and the first thing out of his mouth is, “You have got to be one tough freakin’ hombre, you know that?” I shot him a quizzical look. “You’ve got a kidney stone.” OK. “It’s seven millimeters.” Is that big? “Most anyone that comes in with a 7mm stone is either on a stretcher or their hands and knees.” Oh.I’m still dealing with this stone nonsense, but my Press-Ganey went back with all 1′s and 2′s for efficiency, professionalism, pain management, courtesy, etc.(And the doc wrote me a scrip for Endocet on the way out … sure, have narcotics, but not while you’re here!)I sorta wonder if I’d have gotten better pain management by going in on the bus, but you know how us folks in the field are … we’d better be unconscious or near-dead before we’ll take a ride with our own. :) Anyways … that’s my sob story. Keep up the good work, and if you’re ever in upstate NY, a couple beers are on me.


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